piktoto
This Privacy Policy describes how piktoto collects, uses, and protects the personal information of users within Malaysia. By accessing our platform, you agree to the practices described herein.
This policy applies exclusively to the services provided by piktoto. It does not extend to third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any external site you engage with.
We collect information necessary to provide a secure and legal gaming environment:
Information provided during registration, such as username, email, and contact details, used to create and maintain your unique account.
Copies of identification documents provided during the KYC (Know Your Customer) process to verify your identity and ensure you meet the age requirements.
Financial details required to facilitate deposits and withdrawals, processed through secure partner payment providers.
Records of your bets, game history, deposits, and withdrawals to ensure fair play and maintain account accuracy.
IP addresses, browser type, device identifiers, and operating system information to optimize performance and detect fraudulent activity.
Communications sent to our support team via available channels for the purpose of resolving inquiries and improving service.
Data is gathered through three primary channels:
We process your information for the following essential purposes:
We do not sell your personal data to third parties. We only share information with:
We employ robust security measures to safeguard your information:
We use cookies to enhance your user experience, remember your preferences, and maintain security. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.
You have several rights regarding your personal data, which you can exercise by contacting our support team via the channels available on this site:
Please note that certain data must be retained even after account closure to comply with gambling and anti-money laundering regulations in Malaysia.
Personal data is retained for as long as your account is active. Following account closure, we maintain specific records for the duration required by applicable law in Malaysia to satisfy regulatory and legal obligations.
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data. Parents or guardians who suspect a minor is using the platform should report the account through our support channels.
To provide our services, some of our technical and payment providers may operate outside of Malaysia. In such cases, we apply appropriate safeguards to ensure that your data remains protected regardless of where it is processed.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed about how we handle your data.
If you have any questions, concerns, or requests regarding your privacy, please reach out to our dedicated support team via the channels available on our Support Page.